Optus To Open Call Centre In India

Not content with simply outsourcing their call centre, Optus plans to offshore it to India, claiming the move will supplement its domestic call centre operations. Considering how poor Optus customer service is at the moment, I doubt this move could make it any worse, but it’s still a bad PR exercise from Optus

Netscape/CNN Site Calls Bush An Arsehole

The very citizen journalists who very nearly pushed John Kerry into the White House have continued with their stellar work, uncovering an interesting photo naming policy on a shared Netscape/CNN site. The photo showed a lovable Laura Bush holding her ape-faced hubby. Until late last night, the photo was appropriately called asshole.jpg. It has now been changed to the more innocuous, but less amusing, georgelaura135.jpg

Starbucks Seeks More Socially Responsible Coffee

Starbucks has launched an aggressive plan to ensure coffee sold in its stores comes from environmentally friendly farms paying workers a fair wage. By 2007, Starbucks expects that 60% of its coffee will come from farmers following strict rules on everything from forestation to pesticides to labor practices. About 10% of Starbucks’ coffee is bought from suppliers following such rules now

Monsanto Stole Patented Wheat From Indian Farmers

The European Patent office in Munich had granted a patent to Monsanto on 21 May 2003. The patent covered wheat exhibiting a special baking quality that Monsanto claimed to be its invention. However, Greenpeace proved in its opposition that the wheat variety was bred by Indian farmers for improving its baking quality and it was not a genetically-engineered invention as claimed by Monsanto

Online Shoppers Robbed Of Rights

More than 50% of Australian online shopping sites are selling goods or services with terms and conditions which robbed shoppers of their legal consumer rights. Deputy ACCC chair Louise Sylvan said many of these sites contained clauses which attempted to disclaim consumers’ warranty rights or limit liability

Comindico To Be Sold

Wholesale network provider Comindico will be sold as soon as possible, the company’s voluntary administrator Ferrier Hodgson has announced. The company, which has spent around AU$445 million establishing its IP-based network and backhaul links to the US, entered voluntary administration Wednesday after critical negotiations with investors to save the business failed

Democracy For Sale

The Greens have launched their new donations web site, www.democracy4sale.org. At last, you can find out who is making big donations to the main political parties at the press of a button. Follow the money trail of over $100,000,000 of donations made to political parties since 1999, when the Australian Electoral Commission first started recording them electronically

Bidding War Opens For Glenmorangie

Glenmorangie was at the centre of a furious bidding war last night as the Macdonald family’s decision to sell its controlling share sent ripples of interest through the City, catapulting its shares up over 25%. The company has been valued at £250 million, but analysts say it could reach £300m if a bidding war ensues. Although no formal bids have come to the table, two front runners in Brown Foreman, (makers of Jack Daniel’s) and Bacardi have emerged