Business, Technology

Tim Cook Soundly Rejects Politics of the NCPPR, Suggests Group Sell Apple’s Stock

In an emotional response to the National Centre for Public Policy Research (NCPPR), Apple CEO Tim Cook soundly rejected the politics of the group and suggested it stop investing in Apple if it doesn’t like his approach to sustainability and other issues.

Mr Cook’s comments came during the question and answer session of Apple’s annual shareholder meeting, which the NCPPR attended as shareholder. The self-described conservative think tank was pushing a shareholder proposal that would have required Apple to disclose the costs of its sustainability programs and to be more transparent about its participation in “certain trade associations and business organizations promoting the amorphous concept of environmental sustainability.”

As I covered in depth yesterday, the proposal was politically-based, and rooted in the premise that humanity plays no role in climate change. Other language in the proposal advanced the idea that profits should be the only thing corporations consider.

That shareholder proposal was rejected by Apple’s shareholders, receiving just 2.95 percent of the vote. During the question and answer session, however, the NCPPR representative asked Mr Cook two questions, both of which were in line with the principles espoused in the group’s proposal — via redwolf.newsvine.com

Business, Technology

Melbourne IT to purchase Netregistry in AU$50.4m deal

Melbourne IT announced today that it has entered into an agreement with competitor Netregistry to purchase the company in a deal worth AU$50.4 million.

The payment for the purchase will be made in two parts, with 4.99 percent to 9.99 percent of outstanding Melbourne IT shares offered to Netregistry shareholders, and the remainder paid in cash. This will see Melbourne IT part with 4.3 million to 9.3 million shares and between AU$38 million to AU$45 million in cash, subject to regulatory approval.

The proposed transaction will bring together two of Australia’s leading web services businesses, generating significant benefits for customers, employees, and shareholders of both companies, said acting CEO of Melbourne IT Peter Findlay — via redwolf.newsvine.com

Business

Do charities realise the damage street fund raisers do to their brands?

The other day I watched an overly aggressive Save The Children ambassador almost knock a cup of coffee from a man’s hand on Sydney’s George Street.

A couple of days after that, I felt thoroughly patronised by an Amnesty International representative during an awkward social exchange in Martin Place.

And last Thursday, a Cancer Council worker rudely interrupted my phone conversation as I walked up Queen Street in Brisbane.

Not that these mercenaries really work for those organisations of course. They’re just wearing the tabards.

But I can’t help but wonder whether the price of fund-raising for organisations is becoming too high for the brand damage it inflicts.

Clearly, the street fund raising strategy is a crack cocaine that charities would find hard to kick. Indeed, the very Urban Dictionary definition of Chugger (charity mugger) is now nearly a decade old — via redwolf.newsvine.com

Business, Technology

Australia’s ongoing online retail fiasco

The continuing inability of Myer and David Jones to deliver customers a decent online brand experience disqualifies them from complaining about digital competitors eating their lunch, argues Tim Burrowes.

All credit to Myer. It’s not many retailers who can make a Boxing Day sale last for three weeks.

But thanks to comments from unhappy customers on the company’s Facebook page, it is possible to monitor in real time the continuing erosion of brand value.

I must declare an interest here. I am myself an amused and bemused consumer of that online experience. Not that Myer’s main rival David Jones has done much better, but more on that later.

Being something of a misanthrope when it comes to bricks and mortar retail sales, I actually decided to give the stores’ online sales a shot.

As it will have been hard to miss, Myer’s site crashed within hours of its Christmas night launch and remained offline for the next eight days.

In a world where Google being down for eight seconds would be remarked upon, Australia’s biggest retail brand was down for eight days.

But most curious was how unconcerned Myer boss Bernie Brookes seemed.

The nice folk at partner IBM were hard at work fixing it, he told the market.

And online was, he reassured his investors, only responsible for about one per cent of the company’s revenues. Which doesn’t sound too bad until you wonder whether the fact that it’s only at one per cent is because the store hasn’t been doing enough to catch up with its competitors.

Still, when the Myer site came back, and lured by the offer of free delivery, I gave it a shot — via redwolf.newsvine.com

Business

Swatch fire hits shares and alarms Swiss rivals

A fire in a workshop owned by Swatch sent shares in the world’s largest watchmaker sharply down yesterday and prompted fears about the knock-on impact on the broader Swiss timepiece sector.

The blaze broke out in Swatch’s unit at Grenchen in the Swiss canton of Solothurn. The company said it is fully insured, but Swatch’s stock nevertheless dropped 2.2 per cent in trading before recovering to end down 0.76 per cent at 589 Swiss Francs (£4.02).

The Swatch workshop, which was destroyed, made standard movements — the components that drive the moving parts of a watch. They are mainly sold to other firms, such as Richemont and LVMH, rather than being used in Swatch’s own products. LVMH owns the Tag Heuer, Hublot and Zenith brands.

It’s very serious, said Jon Cox, an analyst at Kepler Cheuvreux in Zurich, told Bloomberg. It may have an impact on the whole Swiss watch industry as Swatch is the biggest supplier of movements — via redwolf.newsvine.com

Business

Ellis rejects REA rumours

Outgoing REA Group chief executive Greg Ellis has dismissed claims his surprise exit from the company may have anything to do with the recent departure of chief financial officer, Jenny Macdonald, according to The Australian.

Speculation of board tensions came after Mr Ellis announced his departure yesterday, just three weeks after Ms Macdonald, but the outgoing boss has labelled it mere coincidence.

It is unfortunate that there are two senior positions that have left the company in quick succession, but they are unrelated to each other, Mr Ellis told The Australian.

It’s a pure coincidence and my decision is opportunity-based — via redwolf.newsvine.com

Business, Technology

TPG buys AAPT from Telecom NZ for AU$450m

Telecom New Zealand is set to sell off AAPT at a fraction of the price it paid for the company back in 1999, with TPG stepping out to buy the company for AU$450 million.

Telecom NZ this morning confirmed to the Australian Securities Exchange that TPG would pick up the business telecommunications and cloud company by the end of February 2014.

The transaction was said to be free of conditions precedent.

It had been reported that Telecom NZ had been looking to sell the Australian business since at least October, with Goldman Sachs recruited to manage the transaction.

Including the AU$60 million iiNet paid for AAPT’s consumer division in 2010, the total value for AAPT is significantly lower than the AU$2.2 billion that Telecom New Zealand paid for it in the peak of the dot com boom in 1999.

AAPT’s revenue has declined over the last few years, with the company this year reporting earnings before interest, tax, depreciation, and amortisation of AU$57 million, down by AU$10 million on the previous financial year — via redwolf.newsvine.com

Business, Technology

New Research Says Aussie Retailers Suck At Online Shopping

Australian consumers are embracing digital commerce, but Australian retailers are failing to build long-term relationships with their customers online, according to new research.

More than 50 per cent of Australians have been described as digital buyers who prefer to buy online where possible, a statistic that puts Australians among the top digital consumers in the world.

But the Australian retail sector is late to the party. A recent Deloitte survey found that Australian retailers are going digital at a snail’s pace.

More than 50 per cent of respondents expect to generate less than 2 per cent of their Christmas sales online.

And while David Jones’ 1000 per cent quarterly increase in online sales recently made headlines, this increase comes from a very low base, with digital commerce now accounting for a mere 1% of the retail giant’s total sales figure — via redwolf.newsvine.com

Business, Rights, Technology

UK spies continue ‘quantum insert’ attack via LinkedIn, Slashdot pages

According to a new report by Der Spiegel, the British signals intelligence spy agency has again employed a quantum insert technique as a way to target employees (Google Translate) of two companies that are GRX (Global Roaming Exchange) providers.

The lead author of the story in the German magazine is Laura Poitras, one of the journalists known to have access to the entire trove of documents leaked by former National Security Agency (NSA) contractor Edward Snowden.

GRX is roughly analogous to an IX (Internet Exchange), and it acts as a major exchange for mobile Internet traffic while users roam around the globe. There are only around two dozen such GRX providers globally. This new attack specifically targeted administrators and engineers of Comfone and Mach (which was acquired over the summer by Syniverse), two GRX providers.

Der Spiegel suggests that the Government Communications Headquarters (GCHQ), the British sister agency to the NSA, used spoofed versions of LinkedIn and Slashdot pages to serve malware to targets. This type of attack was also used to target nine salaried employees of the Organisation of Petroleum Exporting Countries (OPEC), the global oil cartel.

This new revelation may be related to an attack earlier this year against Belgacom International Carrier Services (BICS), a subsidiary of the Belgian telecom giant Belgacom. BICS is another one of the few GRX providers worldwide — via redwolf.newsvine.com

Business

Post offices under pressure as parcel business rises

Australia Post franchisees say their businesses are under pressure to survive because of the small sum they are paid to sort and deliver parcels.

The Licensed Post Office Group (LPOs) said there had not been an increase in the sorting rate since 1993.

The franchisees get just 29 cents per parcel.

Group member Angela Cramp said a fall in the number of letters for delivery has been replaced by a big rise in parcel business, because of the popularity on online shopping.

She said the rate of payment was not enough to cover operating expenses.

We are 75 per cent of the Australia Post footprint. We are the best asset that Australia Post has and we are the most undervalued part of their network, she said.

They cannot hope to service Australia-wide without the LPOs — via redwolf.newsvine.com

Business, Technology

Experian Sold Consumer Data to ID Theft Service

An identity theft service that sold Social Security and drivers license numbers — as well as bank account and credit card data on millions of Americans — purchased much of its data from Experian, one of the three major credit bureaus, according to a lengthy investigation by KrebsOnSecurity.

In November 2011, this publication ran a story about an underground service called Superget.info, a fraudster-friendly site that marketed the ability to look up full Social Security numbers, birthdays, drivers license records and financial information on millions of Americans. Registration was free, and accounts were funded via WebMoney and other virtual currencies that are popular in the cybercriminal underground — via redwolf.newsvine.com

Business, Rights, Technology

Palantir Technologies defence contracts in Canberra

On the fourth floor of an office building on Northbourne Avenue, in what passes for Canberra’s CBD, is an outpost of a much talked-about company that has so far gone under the radar in Australia. It is, however, unlikely that many Australians have avoided the company’s forensic gaze.

Palantir Technologies was established in 2002 by a clutch of US information analysts to explore the potential of datamining tools developed for Paypal. The CIA was a foundation investor, providing $2 million, and for several years its only customer. However, unusually for a company that has become a key vendor to the US military-industrial complex, its senior ranks are almost entirely men (and they’re pretty much all men) with Silicon Valley-style IT or financial backgrounds; the revolving door to the US military and foreign policy establishments that typifies most defence and intelligence companies doesn’t appear to be in full operation (yet).

Palantir does datamining, and does it very, very well. So well, in fact, that the US government and major companies have hungrily devoured its data search tools (for an account of what exactly its products can do, try this). As we’ve since learnt courtesy of Edward Snowden, agencies like the NSA are compiling vast amounts of personal information on most of the planet’s internet users. Palantir’s products help agencies effectively search through huge amounts of different information and collate them with other agencies’ data. It has rapidly become a key player in the establishment of the US surveillance state and a poster boy for what smart people and lots of computing power can do to strip away privacy and garner intelligence down to the individual level. And it has rapidly become an attractive investment: two weeks ago the company, now estimated to be worth $8 billion, announced it had raised nearly $200 million in capital.

And behind a unicorns-and-rainbows façade (Palantir is a Lord of the Rings reference; its California headquarters is called the Shire) is a ruthless player in cybersecurity. In 2011, as Crikey reported at the time, the company joined with Berico Technologies and HBGary Federal to develop a multi-million dollar plant to disrupt WikiLeaks and discredit journalist Glenn Greenwald. The plan, only revealed when Anonymous hacked into the IT system of HBGary Federal’s Aaron Barr, involved proposals to feed false information to WikiLeaks, break into its servers and wage a media campaign against it and Greenwald — via redwolf.newsvine.com

Business, Technology

Nokia is dead, Newkia rises from its ashes

Nokia’s fate would have been a lot different today if it had taken the Android route, and this is what freshly minted company — aptly named Newkia — plans to do by acquiring as much of Nokia’s know-how as possible.

Speaking to ZDNet in an interview Thursday, Thomas Zilliacus, executive chairman and founder of Mobile FutureWorks, did not mince his words when asked about his views on Microsoft’s US$7.2 billion deal to buy out Nokia’s devices and services unit. The deal reflects the complete failure of the Windows strategy Stephen Elop chose when he was appointed Nokia CEO some two years ago.

Nokia, which only three years ago was the world’s runaway market leader in mobile phones, is today a small and insignificant brand, he said, noting that the purchase price announced yesterday represented just 2 percent of Nokia’s market cap over 10 years ago — via redwolf.newsvine.com

Business, Technology

Microsoft to buy Nokia’s devices, services unit for $7.2B

Microsoft announced on Monday it will acquire Nokia’s devices and services unit in a bid to accelerate the software giant’s Windows ecosystem.

The deal is set to go ahead for about $5 billion (€3.79bn), with an additional $2.17 billion (€1.65bn) to be spent on licensing Nokia’s patents.

Boards of both companies agreed the transaction, which will see the Redmond, Wash.-based software giant purchase the Espoo, Finland-based company’s phone making unit, patents, and license and use its mapping services — via redwolf.newsvine.com

New Zealand bans software patents

New Zealand has finally passed a new Patents Bill that will effectively outlaw software patents after five years of debate, delay and intense lobbying from multinational software vendors.

Aptly-named Commerce Minister Craig Foss welcomed the modernisation of patents law, saying it marked a significant step towards driving innovation in New Zealand.

By clarifying the definition of what can be patented, we are giving New Zealand businesses more flexibility to adapt and improve existing inventions, while continuing to protect genuine innovations, Foss said.

The nearly unanimous passage of the Bill was also greeted by Institute of IT Professionals (IITP) chief executive Paul Matthews, who congratulated Foss for listening to the IT industry and ensuring software patents were excluded — via redwolf.newsvine.com

WinCo: Low-Key, Low-Cost Grocer Called Wal-Mart’s Worst Nightmare

Prices are kept low through a variety of strategies, the main one being that it often cuts out distributors and other middle men and buys many goods directly from farms and factories. WinCo also trims costs by not accepting credit cards and by asking customers to bag their own groceries. Similarly to warehouse membership stores like Sam’s Club and Costco, and also to successful discount grocers with small stores like Trader Joe’s and Aldi, WinCo stores are organized and minimalist, without many frills, and without the tremendous variety of merchandise that’s become standard at most supermarkets. “Everything is neat and clean, but basic,” Hauptman told Supermarket News. “Though the stores are very large, with a lot of categories, they lack depth or breadth of variety.”

While all of these factors help WinCo compete with Walmart on price, what really might scare the world’s largest retailer is how WinCo treats its employees. In sharp contrast to Walmart, which regularly comes under fire for practices like understaffing stores to keep costs down and hiring tons of temporary workers as a means to avoid paying full-time worker benefits, WinCo has a reputation for doing right by employees. It provides health benefits to all staffers who work at least 24 hours per week. The company also has a pension, with employees getting an amount equal to 20% of their annual salary put in a plan that’s paid for by WinCo; a company spokesperson told the Idaho Statesman that more than 400 nonexecutive workers (cashiers, produce clerks, and such) currently have pensions worth over $1 million apiece.

Generally speaking, shoppers tolerate Walmart’s empty shelves and subpar customer service because the prices are so good. The fact that another retailer—even a small regional one—is able to compete and sometimes beat Walmart on prices, while also operating well-organized stores staffed by workers who enjoy their jobs, like their employer, and genuinely want the company to be successful? Well, that’s got to alarm the world’s biggest retailer, if not keep executives up at night — via redwolf.newsvine.com