I’ve decided to terminate my mobile phone service with Telstra because I can’t get decent reception any where near my house with them. The only service I know that works very well in my area is Optus, so I thought, okay, I’ll swap and take ye olde number with me because I can actually remember it now and don’t think I can handle a different one.
You can see where this is going can’t you?
I was in the Optus stop on Saturday afternoon, the servers they were trying to set up my account through went “AAAARRGGGGH!!!!” and took forever. Finally all went through, and was told all would be working on new phone with old number in 2 hours. It has now been almost a week. Apparently there have been some problems with the info that was submitted to set up my account. Then after many unnecessary phone callls to the Optus shop and the customer service center, later found out that they’re having technical problems porting my number.
FUCKING PORT THIS OPTUS!!!! (INSERT MIDDLE FINGER STICK UPPAGE).
The saga continues…
Community Service Announcement: If you’ve got serious issues with your phone service provider that you have been unable to resolve, it would be well worth your while to have a chat to the Telecommunications Industry Ombudsman.