Clients vs Communication

Why can’t client’s say what they mean or want done? I spent the majority of wednesday coming up with a temporary design solution for a client, only to be emailed a crude jpeged mock up the next day of what they really meant by see what you can come up with for this. Where the fuck was this in the first place? Needless to say the project manager and myself were pretty pissed off as we spent so much time on this, and like I said, this is going to change in the coming months as their whole site is going to be redesigned.

What have we learnt from this: clients always have an idea of how they want something done. Do not take the see what you can come up with for this statement too literally, it really means see if you can guess what I’m thinking for this!.

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3 Comments


  1. sbszine

    30 May 2003 at 12.31 pm

    Imagine being a engineer…
    “The lobby would be so much more spacious without all those yucky support pillars. Get rid of them all, and make the building lime green. And make sure all the exit signs are in Comic Sans.”

    Reply

  2. Red Wolf

    30 May 2003 at 3.00 pm

    Unfortunately that argument would work on an architect ? if they hadn’t already done it themselves

    Reply

  3. Raymond

    8 June 2003 at 4.21 am

    Try hooking them up to a gizmo like Dr. Venkman used in Ghostbusters to test the effects of electric shock on ESP ability. Whenever you get it wrong, throw the switch and give them a little buzz.

    Reply

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