What to do with a bad review?
Even if your products are spectacular and your service is exemplary, at some point it will happen to you. The Bad Review — via redwolf.newsvine.com
Many thought that the iPad would save journalism—but, as it turns out, you can’t save journalism without breaking a few eggs… wrapped in newspapers. A survey by the Donald W. Reylonds Journalism Institute (RJI) at the University of Missouri found that the iPad could have a deleterious effect on print newspapers, with many iPad users being likely to axe their print subscriptions in favor of consuming news on their tablets — via redwolf.newsvine.com
The world’s biggest retailer already has tills ringing across the Americas, Europe and Asia. Now the sprawling Arkansas-based discount megalith Walmart is trying its luck in Africa.
South Africa’s labour movement is bracing itself for its biggest campaign since its anti-apartheid heyday as it faces up to the likely arrival of Walmart – a company notorious for its anti-union tactics, with annual sales worth three times the country’s budget — via dungbeetlemania.newsvine.com
Two leading security firms have been accused of ripping off customers by cutting short their antivirus subscriptions after upgrading to different versions of the software.
AVG and Symantec are offering their own customers discounts on subscriptions via email or pop-ups, but the new subscriptions start immediately, short-changing
users who had months left on their existing deal, according to a report by Which? Computing — via redwolf.newsvine.com
In an uncharacteristically public way, Google has acknowledged modifying its search engine so it can identify businesses that provide bad service and lower their search results rankings accordingly.
Google took action after a recent story in The New York Times detailed the tactics of an online eyeware store owner who claimed his site’s high Google rankings were directly proportional to the many complaints posted by upset customers — via redwolf.newsvine.com
Real estate giant Ray White has moved against one of its largest franchises in Sydney’s eastern suburbs, after a company behind it collapsed owing hundreds of thousands of dollars to some staff — via redwolf.newsvine.com
The National Australia Bank (NAB) said that it has fixed a computer problem that left millions of customers short of cash and has scotched reports the problem was due to human error — via redwolf.newsvine.com
SBS has become one of the biggest media brands yet to switch off autorefresh in order to qualify for an online audit from the Audit Bureaux of Australia.
And SBS is to be the first to have its online video audited too — via redwolf.newsvine.com
When BitTorrent trackers get emails from content producers it’s usually an indication that relationships are about to break down in a big way. But when lifestyle and clothing company Voleurz saw their videos being made available on the ExtremeBits BitTorrent tracker they didn’t send the usual cease and desist. Instead, they asked the site to spread more of their videos while using their torrent stats in sponsorship proposals — via redwolf.newsvine.com
Caterpillar, the world’s largest construction and mining equipment maker, has agreed to buy Bucyrus International for $7.6bn (£4.75bn) — via redwolf.newsvine.com
An analyst at Swiss bank UBS has sent an accidental email that caused the bank to be dropped by a major client, General Motors — via redwolf.newsvine.com
Now you can shop ’til your mouse finger drops after Westfield unveiled its answer to eBay with its own virtual shopping mall — via redwolf.newsvine.com
One of Australia’s biggest real estate firms is distancing itself from the operations of one of its Sydney franchises following the collapse and apparent rebirth of one of its service companies — via redwolf.newsvine.com
Elders has scrapped its usual practice of publicising internal financial forecasts.
The move comes after the company unveiled a $217 million annual loss following a string of profit warnings — via redwolf.newsvine.com
Australian governments implementing smart card systems for public transport must include contactless payment methods in their roll-out, according to Visa’s ANZ general manager Chris Clark — via redwolf.newsvine.com
Google could be the biggest threat to the big four banks because of the trust online users place in it and its ability to engage with customers, according to banking executives — via redwolf.newsvine.com
No doubt you’ve heard the news about Krispy Kreme going into administration in Australia.
Many people seemed surprised at the news given it was such a successful launch, which was facilitated almost entirely through PR, word of mouth and without traditional paid-for advertising. But when we look a little closer it’s pretty clear why they failed. They broke a few simple retail rules which are worth considering — via redwolf.newsvine.com
We’re not concerned about piracy,
said George Scotti, Springer Verlag’s director of channel marketing, when asked about the Springer e-book program, which allows institutional customers to lend Springer e-books without DRM protection. Seventy percent of Springer’s business comes from big academic and research libraries, Scotti said, and they are adamant that they don’t want DRM or other such restrictions on the e-books they buy from Springer — via redwolf.newsvine.com
Metro-Goldwyn-Mayer has filed for bankruptcy, marking a climax to a drawn out restructuring for the storied Hollywood studio that controls the James Bond films and made The Wizard Of Oz — via redwolf.newsvine.com
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