Telstra offers opt-in customer internet tracking

After getting caught tracking customer web browsing in June this year, Telstra has brought back the controversial cybersafety program Smart Controls, only this time customers must opt in to the project.

In June, Telstra was caught out tracking its Next G customers’ web browsing, and sending that data to US-based filtering company Netsweeper to build a database of sites for a new cybersafety tool called Smart Controls. Smart Controls is designed to block certain categories of sites from appearing on Telstra mobiles whose owners have signed up for the service.

The company ceased the tracking when it was caught, but claimed that it had been removing customer information from the URL before sending that data to the United States.

Today, the company announced that it has redesigned Smart Controls as an opt-in product for internet browsing to be tracked for the service — via

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