Do Not Knock Signs Have Legal Effect

I loathe door-to-door salespeople, so this news makes me very happy: the Federal Court has slapped a $1 million fine on two electricity sellers for repeatedly ignoring consumer law. More importantly, the court finding also confirms the validity of do not knock signs.

Neighbourhood Energy and Australian Green Credits (who got taken to court by the Australian Competition and Consumer Commission back in May) had the fines imposed in part because staff repeatedly ignored do not knock signs and refused to leave premises when they encountered such signs. As such, ACCC chairman Rod Sims sees it as a major victory:

The effect of the Court’s order is that every time a salesperson ignores a visible do not knock sign on a consumer’s door, the company they represent is exposed to a maximum penalty of $50,000.

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