They are well organised. They pay close attention to product quality, working hard to make it effective and scalable. They are all about customer service, providing after-sales support. They even solicit the help of their customers in product development.
All admirable qualities. But all in the service of theft.
They are malware merchants; in the business of helping others steal from legitimate businesses and innocent consumers. And they have evolved to the point where they operate much like the legitimate software industry. It is possible to buy malware from what amounts to an app store, or to contract for Malware as a Service (MaaS) — via redwolf.newsvine.com