Primus customers in the dark over outage

Customers hosted at Primus Telecom’s Melbourne datacentre experienced outages this morning, with several sites forced offline.

Among those confirmed to be affected were security software vendor AVG and Mirvac’s chain of sites, including Mirvac Hotels.

These sites were not responding, or were experiencing intermittent delays, from 9.45am AEDST this morning. The outage has resulted in several other sites on the same hosting service being taken offline, but Primus has not indicated the scale of the outage, or how many were affected.

Initial customer reports indicated that the problem was caused by a routing issue with Primus’ upstream providers, but the company later clarified that some of its core switches were having issues. Most outages were resolved almost immediately, and all issues were resolved by 11.35am, the company said — via

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