Vodafone Warranty Slap Good News For All Mobile Phone Owners

Most consumers are aware that they’re entitled to have goods replaced if they prove faulty early in their life after purchase, but just how long does that period last? In the case of Vodafone and mobile phones, the answer now turns out to be more than two weeks thanks to an ACCC court ruling that should help everyone who owns a mobile phone. The ACCC has sought and received court enforceable undertakings from Vodafone that it will not automatically tell consumers that they are entitled only to a repair on faulty phones any time two weeks after purchase, a policy apparently adopted by some 3 stores prior to its merger with Vodafone and one which violates the Trade Practices Act. The decision is interesting even if you’re not a Vodafone customer, as it essentially defines reasonable periods for demanding a replacement phone (as opposed to a repair) when things go wrong