Optus Fusion Stings Users with Excess Fees

Optus has responded to criticism of the move, saying that if a customer wants to avoid paying excess fees they can choose to limit their usage. Optus provides a set of tools to help customers manage their data usage including data usage alerts via SMS to their mobile phone free of charge, email notifications and access via the web any time, said an Optus spokesperson.New Optus Fusion customers could be stung by up to $300 in excess usage fees from today, and Optus subsidiary Virgin Broadband has also increased its Broadband at Home pricing. Optus Fusion plans were previously a no more to pay broadband deal, as they were shaped to slower speeds once the allowance of 2GB, 7GB or 20GB was reached

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