Estate agents flouting tenant laws BBC investigation finds

Some estate agents are prepared to flout critical laws that are designed to protect tenants from abuse, a BBC London investigation has found.

One rental manager was secretly filmed explaining he could harass problematic tenants by changing locks, calling them all day and lying to the police that they were running a brothel.

The housing charity Shelter and the National Association of Estate Agents have condemned the shocking practices uncovered by the undercover investigation and are calling for tougher regulation — via redwolf.newsvine.com