Antivirus firms short-changing customers

Two leading security firms have been accused of ripping off customers by cutting short their antivirus subscriptions after upgrading to different versions of the software.

AVG and Symantec are offering their own customers discounts on subscriptions via email or pop-ups, but the new subscriptions start immediately, short-changing users who had months left on their existing deal, according to a report by Which? Computing — via redwolf.newsvine.com