Optus Email Change Angers Customers

Optus has been forced to halt the planned shut down of its optushome.com.au email domain after users complained of insufficient warning. Thousands of long-time Optus customers awoke this morning to find empty email inboxes after the telco last night flicked the off switch to its optushome.com.au email domain server. Optus says it warned subscribers of the impending change — a migration to a new domain, optusnet.com.au — in an April newsletter but admitted it failed to issue any follow-up warnings