Senator Blacklisted By No-Fly List

Senator Edward Kennedy was turned down for a flight from Washington, DC to Boston because his name turned up on the TSA No-Fly list. He eventually got on a flight, but was again denied on his way back to DC. It took three weeks of calls to Tom Ridge and the Department of Homeland Security for the ordeal to get straightened out. But what are ordinary citizens supposed to do if the Secretary of Homeland Security won’t take their calls?