Dell Won’t Help Customers Remove Spyware

Dell has issued a memo to its tech-support staff, telling them not to help Dell customers remove spyware from their systems. Dell has decided that its duty to its users is superceded by its duty to upholding contracts that you sign when you click on the I agree button after downloading software, contracts in which you promise to allow spyware to be installed on your machine, and promise not to try to remove it