Dell Moves Call Centre Back to US

Dell is moving its call centre operations for the Latitude and Optiplex computers back to the US from Bangalore, India after an onslaught of complaints from dissatisfied customers who couldn’t cope with the differing accents and scripted responses. Is this the beginning of a trend where companies recognise that the quality offered by relocation to cheaper centres around the world doesn’t result in customer appreciation and better quality?

Share this Story
  • Art

    Geometric Pattern: Diamond Star: Retro / Red Wolf

    Geometric Pattern: Diamond Star: Ashbury Geometric Pattern: Diamond Star: Mysterioso Geometric Pattern: Diamond Star: Parkside Geometric Pattern: Diamond Star: Passage Geometric ...
  • Art

    Geometric Pattern: Circle Stacked / Red Wolf

    Geometric Pattern: Circle Nested: Rainbow Geometric Pattern: Circle Nested: Festive Geometric Pattern: Circle Nested: Ornament Geometric Pattern: Circle Nested: Terracotta Geometric ...
  • Art

    Geometric Pattern: Aperture: Brunch / Red Wolf

    Geometric Pattern: Aperture: Salmon Geometric Pattern: Aperture: Citrus Geometric Pattern: Aperture: Lemon Geometric Pattern: Aperture: Olive Geometric Pattern: Aperture: Ocean Geometric ...
  • Art

    Geometric Pattern: Aperture: Stone / Red Wolf

    Geometric Pattern: Aperture: Bluestone Geometric Pattern: Aperture: Brownstone Geometric Pattern: Aperture: Pebble Geometric Pattern: Aperture: Portland Geometric Pattern: Aperture: Sandstone Geometric ...
  • Art

    Geometric Pattern: Aperture: Ghost / Red Wolf

    Geometric Pattern: Aperture: Abby Geometric Pattern: Aperture: Butterscotch Geometric Pattern: Aperture: Columbia Geometric Pattern: Aperture: Linen Geometric Pattern: Aperture: Peach Geometric ...
  • Art

    Geometric Pattern: Aperture: Retro / Red Wolf

    Geometric Pattern: Aperture: Ashbury Geometric Pattern: Aperture: Mysterioso Geometric Pattern: Aperture: Parkside Geometric Pattern: Aperture: Passage Geometric Pattern: Aperture: Racer Geometric ...
Load More Related Articles
  • Art

    Geometric Pattern: Diamond Star: Retro / Red Wolf

    Geometric Pattern: Diamond Star: Ashbury Geometric Pattern: Diamond Star: Mysterioso Geometric Pattern: Diamond Star: Parkside Geometric Pattern: Diamond Star: Passage Geometric ...
  • Art

    Geometric Pattern: Circle Stacked / Red Wolf

    Geometric Pattern: Circle Nested: Rainbow Geometric Pattern: Circle Nested: Festive Geometric Pattern: Circle Nested: Ornament Geometric Pattern: Circle Nested: Terracotta Geometric ...
  • Art

    Geometric Pattern: Aperture: Brunch / Red Wolf

    Geometric Pattern: Aperture: Salmon Geometric Pattern: Aperture: Citrus Geometric Pattern: Aperture: Lemon Geometric Pattern: Aperture: Olive Geometric Pattern: Aperture: Ocean Geometric ...
  • Art

    Geometric Pattern: Aperture: Stone / Red Wolf

    Geometric Pattern: Aperture: Bluestone Geometric Pattern: Aperture: Brownstone Geometric Pattern: Aperture: Pebble Geometric Pattern: Aperture: Portland Geometric Pattern: Aperture: Sandstone Geometric ...
  • Art

    Geometric Pattern: Aperture: Ghost / Red Wolf

    Geometric Pattern: Aperture: Abby Geometric Pattern: Aperture: Butterscotch Geometric Pattern: Aperture: Columbia Geometric Pattern: Aperture: Linen Geometric Pattern: Aperture: Peach Geometric ...
  • Art

    Geometric Pattern: Aperture: Retro / Red Wolf

    Geometric Pattern: Aperture: Ashbury Geometric Pattern: Aperture: Mysterioso Geometric Pattern: Aperture: Parkside Geometric Pattern: Aperture: Passage Geometric Pattern: Aperture: Racer Geometric ...
Load More By Red Wolf
Load More In Technology

Photos from Flickr