Just call the NSA / Bahram Sadeghi

The NSA is in dire need of customer service training — at least in the case of Bahram Sadeghi, a Dutch-Iranian filmmaker who decided to call the surveillance agency for help after one of his e-mails was accidentally deleted. In a three-minute exchange with NSA spokespeople, Sadeghi manages to confound one with his request (you can almost hear the relief in her voice when Sadeghi asks to speak to someone else) and gets a curt reply from another — via The Washington Post